Terms of Service

Last Updated: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of Snapopa's website, API, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Please read these Terms carefully before using our Service.

1. Acceptance of Terms

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Snapopa provides a cloud-based API for:

Capturing screenshots of websites
Generating PDF documents from web pages
Extracting metadata from web content

We may modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.

3. Account Registration

Requirements

To use certain features of the Service, you must create an account. You agree to:

Provide accurate and complete registration information
Maintain the security of your account credentials
Promptly update your account information if it changes
Accept responsibility for all activities under your account

API Keys

You are responsible for all API calls made using your API keys. Keep your API keys confidential. If you believe your API key has been compromised, regenerate it immediately through your dashboard.

4. Acceptable Use

Permitted Uses

You may use the Service for lawful purposes in accordance with these Terms, including:

Generating screenshots for your applications
Creating PDF reports and documents
Extracting metadata for content analysis

Prohibited Uses

You agree NOT to use the Service to:

Violate Laws: Engage in any activity that violates applicable laws or regulations
Abuse Resources: Attempt to overwhelm, disable, or impair our infrastructure
Unauthorized Access: Access websites or systems without proper authorization
Scrape Maliciously: Capture content from websites in violation of their terms of service
Distribute Malware: Capture or distribute malicious content
Infringe Rights: Capture copyrighted content for redistribution without authorization
Circumvent Security: Bypass rate limits, authentication, or other security measures
Resell Without Authorization: Resell the Service without our written consent
Harm Minors: Use the Service to capture inappropriate content involving minors
Spam or Phishing: Use captured screenshots for spam, phishing, or fraudulent purposes

We reserve the right to suspend or terminate accounts that violate these restrictions.

5. Subscription and Billing

Plans and Pricing

We offer various subscription plans with different usage limits and features. Current pricing is available at snapopa.com. Prices are subject to change with 30 days' notice.

Billing

Subscriptions are billed in advance on a monthly or annual basis
All fees are non-refundable except as required by law or stated in these Terms
You authorize us to charge your payment method for all applicable fees
Failed payments may result in service suspension

Usage Limits

Each plan includes a monthly API quota. Usage beyond your quota may result in:

Requests being rate-limited or rejected
Overage charges as specified in your plan
Upgrade prompts to a higher tier

Free Tier

Our free tier is provided for testing and limited use. We reserve the right to modify or discontinue the free tier at any time.

6. Intellectual Property

Our Rights

The Service, including its design, features, and content, is owned by Snapopa and protected by intellectual property laws. You may not copy, modify, or create derivative works of the Service.

Your Rights

You retain ownership of content you capture through the Service. However, you are responsible for ensuring you have the right to capture such content.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms and your subscription plan.

7. Captured Content

Your Responsibility

You are solely responsible for:

The websites you choose to capture
Compliance with those websites' terms of service
Any legal issues arising from the content you capture

Content Storage

Captured screenshots and PDFs are stored according to your plan's retention settings. We may delete content from inactive accounts or accounts that exceed storage limits.

No Monitoring

We do not actively monitor the content you capture. However, we may review content if we receive complaints or detect potential violations.

8. API Usage

Rate Limits

API requests are subject to rate limits based on your plan. Exceeding these limits may result in throttling or temporary suspension.

Authentication

All API requests must be authenticated with a valid API key. Sharing API keys is prohibited.

SLA

Paid plans include our Service Level Agreement, with uptime measured and published at status.snapopa.com. The free tier has no SLA guarantees.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
UNINTERRUPTED OR ERROR-FREE OPERATION

We do not guarantee that:

The Service will meet your specific requirements
Screenshots will be pixel-perfect for all websites
All websites can be captured successfully
The Service will be available 100% of the time

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We are not liable for any indirect, incidental, special, consequential, or punitive damages
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
These limitations apply regardless of the theory of liability

This limitation does not apply where prohibited by law.

11. Indemnification

You agree to indemnify and hold harmless Snapopa and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any third-party rights
Content you capture through the Service

12. Termination

By You

You may cancel your subscription at any time through your dashboard. Cancellation takes effect at the end of your current billing period.

By Us

We may suspend or terminate your account if you:

Violate these Terms
Engage in fraudulent or illegal activity
Fail to pay applicable fees
Abuse the Service

We will provide reasonable notice when possible, but may act immediately for serious violations.

Effect of Termination

Upon termination:

Your access to the Service will cease
Your API keys will be deactivated
Stored content may be deleted after 30 days
Outstanding fees remain due

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or dashboard notification at least 30 days before they take effect.

Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

14. General Provisions

Governing Law

These Terms are governed by the laws of the jurisdiction where Snapopa is incorporated, without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Snapopa regarding the Service.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Assignment

You may not assign your rights under these Terms. We may assign our rights to any successor or affiliate.

15. Contact

Questions about these Terms? Contact us:

Email: [email protected]

Website: snapopa.com/contact